Yes, you need to. You can make purchases only after creating account.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
The minimum order value is USD 350.
We only use real buffalo leather and real hides in producing our bags.
Yes, our bags are eco-friendly as we use old military tents and recycled tarps. As we believe don’t let fashion go to waste!
Yes all of our bags are hand crafted.
Our bags are made in India. There is set of process which includes selection, washing, cutting, assembling, sewing, finishing, several standard of quality checks for making each of the bag.
All the prices listed on our website are wholesale.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
Although it will never happen, still in that case you can mail us with your order no. at info@devicobags.com and our customer support team will get back to you with the details.
Yes we provide absolutely free delivery.
We have partnered with leading logistics companies to ensure that your product arrives intact and right on time.
Yes, Your registered address and delivery address can be different. Kindly note address mentioned at the time of placing the order will be final and cannot be changed.
At the time of delivery, you are requested to ensure that the packaging is intact, no part is damaged or missing of your product. In case you find any damage, kindly contact our Customer Service Representatives at info@devicobags.com (9 AM – 9 PM IST) and inform about the same within 12 hours of delivery
We, at Devico Bags, work to ensure that you get what you see on our website. We do not offer exchanges (unless the product was damaged on arrival and we are unable to replace the item) and refunds for order cancellations.
Please note: Some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception bear the cost of any such penalties and/or fees, not Devico Bags. Please make sure your shipping address is correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
